From hardware to code. This is my world.

I started as a systems administrator, mainly working with hardware and operations. I spent a lot of time with colleagues who simply used IT as a tool for their work. They taught me as much about communication as computers taught me about troubleshooting: how to ask the right questions, be patient, and explain a technical problem without expecting an IT background.

I then moved into IT support and product support, with L1–L3 support, system monitoring and on-call responsibilities. Along the way, I got to know enterprise environments in greater depth: servers, networks and enterprise resource planning systems. When something went wrong, understanding the whole operation mattered just as much as the part where the issue appeared.

I've also gained experience in international projects and worked on assignment in Thailand. I hold an advanced English language exam qualification and have used English with colleagues abroad on real professional tasks.

Later, software development became my main focus: I developed PHP applications, wrote reports and worked on database queries. I currently work as a mid-level Laravel developer, while also leading development at my own software business, SzoftLab.

I still bring those earlier experiences into my work. When developing software, I also think about how a system will run in production and what it will be like for the people using it every day. I enjoy having something to think through and a problem to solve — and if I learn something new along the way, even better.